On Feb. 21, Change Healthcare disclosed a cybersecurity incident affecting several of its systems and services. BILHPN has engaged payer partners to explore ways to support providers during this period of disruption. Find updates here.

We’re here to help

Network Relations supports our providers by offering expert knowledge of our health plan and payer contracts, including requirements, policies, and processes.

Our goal is to be a reliable resource to help you run your practice as smoothly as possible. Specifically, we:

  • Disseminate timely and accurate health plan information such as referral and authorization requirements.
  • Provide billing and coding updates once notified by payers.
  • Act as liaison to the health plans and payers to resolve issues affecting your business operations.
  • Host educational sessions where we provide and exchange information regarding managed care plans, policies, billing guidelines, and claims submission information.
  • Monitor and distribute information on health care legislation and its effect on your practice operations.
  • Coordinate information and enrollment for participation in risk and non-risk managed care contracts.
  • Facilitate difficult claims processing and payment issues for BILHPN-contracted health plans or payers.

If you have any questions or are experiencing an issue with one of our contracted health plans or payers, please contact [email protected].

We are very focused on meeting your needs for insurer information so that you may manage your practice as smoothly as possible.